15.07.26

60 Prozent planen, 17 Prozent tun

Gartner says 60% of companies plan to deploy AI agents in the next two years. But only 17% actually have. I talk to ~10 companies weekly, and here's why that gap exists:

Everyone defines agentic AI differently.

Ask a developer what an agent is, and you'll get one answer. Ask a C-level, and you'll usually get another: a chatbot you don't have to prompt.

And when the bar is that low, almost anything qualifies.

That tracks with what I actually see.

In every company I visit, what I actually see is people writing better emails with Copilot. Maybe one team is reviewing a legal document with it.

That's about as far as it goes.

So here's the definition I actually work with:

A real agent doesn't wait for you to prompt it.

It takes a goal and carries out the steps on its own, books the flights, cleans the inbox, and moves through a whole task without you holding its hand.

A chatbot that writes a better email is not that. It's a faster tool, but it's still something you operate.

The gap between those two things is enormous, and it's most of what that 60% are really counting.

Most companies aren't anywhere close to this.

The ones I talk to are still merging CRM systems, still stuck in ERP migrations, and still trying to roll out Teams and SharePoint.

That's the actual state of things.

They're not ready to run an agent that acts on its own, which is exactly why so few actually have.